CallHarbor - Network Upgrade - Service Window – Maintenance details

MAY5

Network Upgrade - Service Window

CompletedMay 05, 2017 at 3:00 AM – 4:00 AMUTC
  • CompletedMay 05, 2017 at 4:00 AMUTC

    The scheduled maintenance has been completed.

  • In progressMay 05, 2017 at 3:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateMay 05, 2017 at 1:59 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedMay 03, 2017 at 12:33 PMUTC

    A network hardware upgrade will be taking place during the specified times listed in this notification. This will be upgrading our core infrastructure. This is expected to be service impacting. This will be relating to all components (Voice / Data / Server). Legacy Voice will not fail-over, calls may be rejected during this time period. CallHarbor platform calls (newly upgraded / newly installed systems) will fail-over to our Atlanta location during this window. Hosted servers will not be accessible during the outage. We do not expect the outage to last longer than 15-30 minutes, however please prepare for an outage that may last up until the end of the window. If you need to forward calls or assistance preparing for this outage please contact us. If you have any questions please email help@activesolutionsmi.com for more information.