Update - We are continuing to see faxes inbound and outbound processing as normal, we are continuing to monitor the eFax services for any impairment. We will provide further updates as we receive them. At this time we are considering eFax services fully operational.
Sep 06, 2023 - 18:28 EDT
Sep 06, 2023 - 18:28 EDT
Update - Faxes inbound and outbound are processing as normal, we are continuing to monitor the eFax services for any impairment. We will provide further updates as we receive them.
Sep 06, 2023 - 15:46 EDT
Sep 06, 2023 - 15:46 EDT
Update - We are beginning to see faxes process through our eFax services. We will provide further updates as we receive them.
Sep 06, 2023 - 14:52 EDT
Sep 06, 2023 - 14:52 EDT
Identified - eFax services restoration is still underway. Strong progress has been made towards full restoration. We will provide further updates as we receive them.
Sep 06, 2023 - 10:35 EDT
Sep 06, 2023 - 10:35 EDT
Update - Recording and provisioning services are operating fully out of our other points of presence and we are seeing no issues with provisioning or recording at this time. Our engineers are continuing work on eFax services and will be providing updates where possible. We are currently experiencing an outage to our eFax platform due to a database corruption error, our engineers are working on restoring the database as fast as possible from backups.
Sep 05, 2023 - 01:14 EDT
Sep 05, 2023 - 01:14 EDT
Update - We are continuing to investigate this incident. All services are still functional outside of our Detroit, MI point of presence. We will provide further updates as we receive them.
Sep 04, 2023 - 13:40 EDT
Sep 04, 2023 - 13:40 EDT
Investigating - We are currently investigating an issue impacting accessibility to our eFax, recording, and provisioning services out of Detroit, MI. No impact to services outside of Detroit, MI is impacted, and calls are functioning as normal.
Sep 04, 2023 - 08:13 EDT
Sep 04, 2023 - 08:13 EDT
About This Site
Welcome to the CallHarbor service status monitor. Please subscribe to ensure that you receive notifications of any upcoming maintenance windows and service alerts.
Calling
Operational
Inbound
Operational
Outbound
Operational
SMS
Operational
Inbound
Operational
Outbound
Operational
Faxing
Operational
Enhanced eFax
Operational
Basic eFax
Operational
Recording
Operational
Device Registration
Operational
TLS
Operational
Registration via TLS (less common) to callharbor platform for desk phones / external hardware.
UDP
Operational
Registration via UDP (most common) to callharbor platform for desk phones / external hardware.
Video Conferencing
Operational
Platform Portal
Operational
Mobile App & Web Phone
Operational
iOS
Operational
Web Phone
Operational
Android
Operational
Phoenix Services (Registration/Recording/QoS)
Operational
Tracking for datacenter specific maintenance / outages. An outage of this site may not always cause a perceivable impact to platform usage.
Atlanta Services (Registration/Recording/QoS/Provisioning)
Operational
Tracking for datacenter specific maintenance / outages. An outage of this site may not always cause a perceivable impact to platform usage.
Detroit Services (Registration/Recording/QoS/Provisioning)
Partial Outage
Tracking for datacenter specific maintenance / outages. An outage of this site may not always cause a perceivable impact to platform usage.
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance