Platform Upgrade
Scheduled for June 23, 2024 at 2:00 AM – 7:00 AM about 5 hours
  • Planned
    June 23, 2024 at 2:00 AM
    Planned
    June 23, 2024 at 2:00 AM

    Details: A non-service-impacting platform upgrade will take place, introducing new features and addressing various bug fixes across our platform's feature set.

    This upgrade is not expected to disrupt service. In the unlikely event of a service impact that is not resolved promptly, please contact our main line at 1 (833) 363-VOIP and follow the prompts for assistance.

    Upgrade Process: The upgrade will be executed in stages across our multiple geographic locations, ensuring that phones will seamlessly failover between these locations during the upgrade.

    Important Note: If your phones are not configured for failover (manually configured or unsupported devices), you may experience limited functionality or partial outages. Rest assured, all CallHarbor direct/retail endpoints are configured for failover to ensure uninterrupted service.

    Details regarding product enhancements are posted in our monthly newsletter. If you are not already subscribed to our newsletter you may subscribe at https://bit.ly/callharbor-subscribe to receive the latest product updates.

Manager Portal

Operational

Web Phone

Operational

Analytics

Operational

Messaging

Operational

Web Interface

Operational

Detroit, MI - Point of Presence

Operational

Call Recording

Operational

Provisioning

Operational

Inbound Calling

Operational

Outbound Calling

Operational

Phone Registration

Operational

Atlanta, GA - Point of Presence

Operational

Call Recording

Operational

Provisioning

Operational

Inbound Calling

Operational

Outbound Calling

Operational

Phone Registration

Operational

Phoenix, AZ - Point of Presence

Operational

Inbound Calling

Operational

Outbound Calling

Operational

Phone Registration

Operational

eFax

Operational

Inbound Fax

Operational

Outbound Fax

Operational

CallHarborUC (Mobile App)

Operational

Provisioning

Operational

Push Notifications

Operational

Calling

Operational

Messaging

Operational

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