CallHarbor - CallHarbor - Phone System Platform Upgrade – Maintenance details

JUL12

CallHarbor - Phone System Platform Upgrade

CompletedJuly 12, 2017 at 5:00 AM – 7:01 AMUTC
  • CompletedJuly 12, 2017 at 7:01 AMUTC

    The scheduled maintenance has been completed.

  • In progressJuly 12, 2017 at 5:01 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateJuly 12, 2017 at 4:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedJuly 10, 2017 at 1:36 PMUTC

    A platform upgrade will be occurring on 7/12/17 at 1AM EST - 3:00AM EST. This upgrade will bring improved functionality to our panel, and call feature-set. This upgrade is not expected to be service impacting, however in the event of a service impact you may call our emergency 24/7 support line: 1 (313) 551-4764 As with all upgrades to our platform they are completed in stages between our multiple geographic locations. Calls will fail-over between these locations seamlessly. If you do not have access to our phone system management portal please email help@activesolutionsmi.com to gain access. We have a large variety of features including mobile apps, web-phone, conference management, call-reporting and more!