CallHarbor - CallHarbor - Phone System Platform Upgrade – Maintenance details

AUG23

CallHarbor - Phone System Platform Upgrade

CompletedAugust 23, 2017 at 5:00 AM – 7:00 AMUTC
  • CompletedAugust 23, 2017 at 7:00 AMUTC

    The scheduled maintenance has been completed.

  • In progressAugust 23, 2017 at 5:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateAugust 23, 2017 at 3:59 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedAugust 22, 2017 at 10:21 PMUTC

    A platform upgrade will be occurring on 8/23/17 at 1AM EST - 3:00AM EST. This upgrade will provide bug-fixes and minor enhancements to our panel. This upgrade is not expected to be service impacting, however in the event of a service impact you may call our emergency 24/7 support line: 1 (313) 551-4764 As with all upgrades to our platform they are completed in stages between our multiple geographic locations. Calls will fail-over between these locations seamlessly. If you do not have access to our phone system management portal please email help@activesolutionsmi.com to gain access. We have a large variety of features including mobile apps, web-phone, conference management, call-reporting and more!