CallHarbor - Comcast Circuit Issues – Incident details

All systems operational

Comcast Circuit Issues

Resolved
Operational
Started over 8 years agoLasted about 1 hour
Updates
  • Resolved
    UTC
    Resolved

    Update #4: We are still seeing networks perform normally after the last update. We are considering this Comcast incident resolved at this time.

  • Update
    UTC
    Update

    Update #3: We are seeing Comcast circuits restoring to normal. We will provide another update once we are certain that this outage is fully resolved.

  • Update
    UTC
    Update

    Update #2: We are still seeing Comcast experiencing issues nationwide.

  • Update
    UTC
    Update

    Update #1: This does appear to be a nationwide issue for Comcast at this time.

  • Monitoring
    UTC
    Monitoring

    We are reciving many tickets and calls relating to Comcast circuits in the area. It appears that Comcast is having an issue with their core network. We suggest reaching out to Comcast to determine the extent of the outage and plan for resolution. We are certain however that Comcast is aware of the issue as it is affecting a large portion of our customers. If you would like to forward calls in the meantime until the Comcast issue is resolved please let us know by reaching out via help@activesolutionsmi.com and we will have the forward setup under your account. Our systems and services are fully online and functioning properly at this time, calls are passing normally for customers not on a Comcast circuits.