- ResolvedResolved
Update #4: We are still seeing networks perform normally after the last update. We are considering this Comcast incident resolved at this time.
- UpdateUpdate
Update #3: We are seeing Comcast circuits restoring to normal. We will provide another update once we are certain that this outage is fully resolved.
- UpdateUpdate
Update #2: We are still seeing Comcast experiencing issues nationwide.
- UpdateUpdate
Update #1: This does appear to be a nationwide issue for Comcast at this time.
- MonitoringMonitoring
We are reciving many tickets and calls relating to Comcast circuits in the area. It appears that Comcast is having an issue with their core network. We suggest reaching out to Comcast to determine the extent of the outage and plan for resolution. We are certain however that Comcast is aware of the issue as it is affecting a large portion of our customers. If you would like to forward calls in the meantime until the Comcast issue is resolved please let us know by reaching out via help@activesolutionsmi.com and we will have the forward setup under your account. Our systems and services are fully online and functioning properly at this time, calls are passing normally for customers not on a Comcast circuits.