CallHarbor - CallHarbor - Phone System Platform Upgrade – Maintenance details

FEB21

CallHarbor - Phone System Platform Upgrade

CompletedFebruary 21, 2018 at 4:00 AM – 7:00 AMUTC
  • CompletedFebruary 21, 2018 at 7:00 AMUTC

    The scheduled maintenance has been completed.

  • In progressFebruary 21, 2018 at 4:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedFebruary 20, 2018 at 7:34 PMUTC

    A non-service impacting platform upgrade will be occurring on 2/20/18 at 11PM EST - 2:00AM EST. This upgrade will provide bug-fixes and feature enhancements to our panel. This upgrade is not expected to be service impacting, however in the event of a service impact you may call our main line and select technical support: 1 (313) 278-4522 As with all upgrades to our platform they are completed in stages between our multiple geographic locations. Calls will fail-over between these locations seamlessly. Again this upgrade is not expected to be service impacting in anyway. If you do not have access to our phone system management portal please email help@activesolutionsmi.com to gain access. We have a large variety of features including mobile apps, web-phone, conference management, call-reporting and more!