CallHarbor - Phone System Platform Upgrade
- Completed · October 19, 2018 at 7:15 AMUTC
The scheduled maintenance has been completed.
- Update · October 19, 2018 at 6:54 AMUTC
Due to the upgrade taking longer than expected we are extending the window for an additional hour (4AM EST). No impact to services is expected at this time.
- In progress · October 19, 2018 at 5:01 AMUTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- Update · October 19, 2018 at 3:59 AMUTC
Maintenance will begin as scheduled in 60 minutes.
- Planned · October 05, 2018 at 4:20 PMUTC
A non-service impacting platform upgrade will be occurring on 10/19/18 at 1:00AM EST - 3:00AM EST. This upgrade will provide feature improvements to our panel. This upgrade is not expected to be service impacting, however in the event of a service impact that does not resolve within a timely manner you may call our main line and follow the prompts: 1 (313) 263-3663 As with all upgrades to our platform they are completed in stages between our multiple geographic locations. Calls will fail-over between these locations seamlessly. If your phones are not configured for failover (manually configured/un-supported devices) you may have limited functionality or partial outages. All CallHarbor direct/retail endpoints are configured for failover, this statement only affects private label partners. Again this upgrade is not expected to be service impacting in anyway.