CallHarbor - Platform Upgrade - 2/24/2022 – Maintenance details

Platform Upgrade - 2/24/2022

Completed
Scheduled for February 25, 2022 at 4:00 AM – 4:43 AM

Affects

Updates
  • Completed
    February 25, 2022 at 4:43 AM
    Completed
    February 25, 2022 at 4:43 AM

    The scheduled maintenance has been completed.

  • In progress
    February 25, 2022 at 4:00 AM
    In progress
    February 25, 2022 at 4:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    February 23, 2022 at 5:00 AM
    Planned
    February 23, 2022 at 5:00 AM

    A non-service impacting platform upgrade will be occurring on 2/24/2022 between 11:00PM ET - 2:00AM ET. This upgrade will provide bug fixes across our platform feature set. We expect the upgrade to take much less time than is reserved in the window. This upgrade is not expected to be service impacting, however in the event of a service impact that does not resolve within a timely manner you may call our main line and follow the prompts: 1 (833) 363-VOIP As with all upgrades to our platform they are completed in stages between our multiple geographic locations. Phones will fail over between these locations seamlessly. If your phones are not configured for fail over (manually configured/un-supported devices) you may have limited functionality or partial outages. All CallHarbor direct/retail endpoints are configured for fail over.