One of our core routers suffered a catastrophic hardware failure this evening starting at 9:25PM EST, technicians were dispatched immediately to begin the fail-over to our secondary core router. A replacement router was staged and installed in place of the failed core router. Total outage period in Southfield, MI was from 9:25PM - 10:13PM EST. Hosted Voice services remained operational during this period by failing over automatically to our secondary location in Atlanta, GA.
No updates will be to follow as all issues are resolved, and no further action will be needed.
