We are writing to inform you of planned network maintenance on our Detroit, MI infrastructure this Thursday (06/05) at 9PM ET. This maintenance is expected to last approximately one hour and involves network upgrades.
This maintenance is not expected to be service impacting. CallHarbor services will continue to operate normally out of our Atlanta, GA, and Phoenix, AZ points of presence. All services, including Device Provisioning, Calling, and Portal Access, should remain fully functional throughout the maintenance window.
This maintenance window has been reserved as a precaution in the unlikely event that unforeseen issues arise during the upgrade process. We are taking all necessary precautions to ensure a seamless transition if one is needed.
If you experience any issues during or after this maintenance window, please contact us via email at support@callharbor.com or by phone at 833-363-VOIP. This notification is being sent proactively to ensure transparency.