CallHarbor - Server Maintenance - Detroit, MI - 1/19/22 – Maintenance details

Server Maintenance - Detroit, MI - 1/19/22

Completed
Scheduled for January 20, 2022 at 4:00 AM – 1:00 PM

Affects

Updates
  • Completed
    January 20, 2022 at 1:00 PM
    Completed
    January 20, 2022 at 1:00 PM

    The scheduled maintenance has been completed.

  • Update
    January 20, 2022 at 7:36 AM
    In progress
    January 20, 2022 at 7:36 AM

    We are extending this maintenance window until 8AM ET, no impact to services other than viewing call history on our Detroit, MI based portal is expected. Detroit, MI registration / call processing is back online and is expected to remain online for the remainder of the window. Historical call history may be unavailable to access from our Detroit, MI portal until this maintenance window has completed.

  • Update
    January 20, 2022 at 7:11 AM
    In progress
    January 20, 2022 at 7:11 AM

    The scheduled maintenance is still in progress. Detroit, MI registration / call processing is back online and is expected to remain online for the remainder of the window. Historical call history may be unavailable to access from our Detroit, MI portal until this maintenance window has completed.

  • Update
    January 20, 2022 at 6:24 AM
    In progress
    January 20, 2022 at 6:24 AM

    In order to allow full completion we are extending this maintenance window until 6AM ET on 1/20/22. No service interruptions are expected to come of this maintenance window. If you experience any issues during or after this maintenance window feel free to reach out to us via email at support@callharbor.com or via phone at 313.263.3663.

  • In progress
    January 20, 2022 at 4:00 AM
    In progress
    January 20, 2022 at 4:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    January 20, 2022 at 3:01 AM
    Planned
    January 20, 2022 at 3:01 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    January 19, 2022 at 1:48 PM
    Planned
    January 19, 2022 at 1:48 PM

    We want to make you aware that this Wednesday (1/19) at 11:00PM ET there will be a scheduled downtime of our Detroit, MI point of presence lasting up to 4 hours. We will be utilizing this time to perform an upgrade to our servers for increased performance moving forward. During this maintenance window CallHarbor services will continue to operate out of our Atlanta, GA & Phoenix, AZ points of presence and no impact to services are expected. All services including but not limited to Device Provisioning, Calling, and Portal Access will remain functional. If you experience any issues during or after this maintenance window feel free to reach out to us via email at support@callharbor.com or via phone at 313.263.3663. Our status page will be updated once the work has been completed and all Detroit, MI services are back online. Again all services will remain functional during the length of this maintenance window this email is only to serve as transparency. Best Regards, CallHarbor