CallHarbor - Phone System Platform Upgrade - 11/19/2022 – Maintenance details

Phone System Platform Upgrade - 11/19/2022

Completed
Scheduled for November 20, 2022 at 3:00 AM – 8:00 AM

Affects

Updates
  • Completed
    November 20, 2022 at 8:00 AM
    Completed
    November 20, 2022 at 8:00 AM

    The scheduled maintenance has been completed.

  • In progress
    November 20, 2022 at 3:00 AM
    In progress
    November 20, 2022 at 3:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 20, 2022 at 2:00 AM
    Planned
    November 20, 2022 at 2:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    November 19, 2022 at 1:45 PM
    Planned
    November 19, 2022 at 1:45 PM

    A non-service impacting platform upgrade will be occurring on 11/19/2022 at 10:00PM ET - 3:00AM ET. This upgrade will provide bug fixes and new features across our platform. This upgrade is not expected to be service impacting, however in the event of a service impact that does not resolve within a timely manner you may call our main line and follow the prompts: 1 (833) 363-VOIP As with all upgrades to our platform they are completed in stages between our multiple geographic locations. Phones will fail over between these locations seamlessly. If your phones are not configured for fail over (manually configured/un-supported devices) you may have limited functionality or partial outages. All CallHarbor direct/retail endpoints are configured for fail over.