CallHarbor - TLS Registration Issues - ATL & DTW Affected – Incident details

TLS Registration Issues - ATL & DTW Affected

Resolved
Operational
Started about 4 years agoLasted less than a minute

Affected

Updates
  • Resolved
    Resolved

    TLS registration was experiencing issues at our ATL and DTW datacenters. All phones were failed over to PHX while DTW and ATL were restored for TLS. The restoration took place during the same morning and all TLS registrations have been brought back to DTW or ATL if those servers were set as primary. UDP & phones set to other servers were unaffected. Fail over has been automated to include PHX moving forward as a tertiary location.