CallHarbor - CallHarbor - Detroit, MI Point of Presence - Degraded Performance – Incident details

All systems operational

CallHarbor - Detroit, MI Point of Presence - Degraded Performance

Resolved
Degraded performance
Started over 2 years agoLasted about 1 hour

Affected

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We have identified an issue on the Detroit, MI point of presence and our engineers are currently working towards a resolution. We are seeing Detroit, MI based portals begin to load normally.

  • Investigating
    Investigating

    We are currently investigating an issue of degraded performance impacting only our Detroit, MI point of presence. This is impacting some services operating out of this location, however all other locations are operating fully. Our main manager portal / web interfaces are currently operating out of Atlanta, GA. We will update as we have more information.