Started over 2 years agoDecember 03, 2023Lasted 1 dayDecember 03, 20233:52 PMDecember 04, 20234:42 PMUTC
Updates
Resolved
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Resolved
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We are continuing to see faxes flow through successfully. This issue is considered resolved. If you are still experiencing any issues with eFax please reach out to our support team. support@callharbor.com or by dialing 611 from your desk phone.
Monitoring
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Monitoring
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A fix has been implemented and we are monitoring the results.
Update
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Update
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Multiple engineers are engaged and continuously working on this deliverability issue. We expect updates very shortly.
Investigating
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Investigating
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We are currently investigating an issue with increased eFax deliverability errors. You may be unable to send or receive eFax files during this time. We have our engineers engaged looking into this issue and will provide updates as we receive them.