CallHarbor - Phone System Platform Upgrade - 7/9
Scheduled Maintenance Report for CallHarbor
Completed
The scheduled maintenance has been completed.
Posted Jul 10, 2019 - 03:01 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 09, 2019 - 23:00 EDT
Scheduled
A non-service impacting platform upgrade will be occurring on 7/9/19 at 11:00PM ET - 3:00AM ET. This upgrade will provide feature improvements to our panel.

This upgrade is not expected to be service impacting, however in the event of a service impact that does not resolve within a timely manner you may call our main line and follow the prompts: 1 (313) 263-3663

As with all upgrades to our platform they are completed in stages between our multiple geographic locations. Calls will fail-over between these locations seamlessly.

If your phones are not configured for failover (manually configured/un-supported devices) you may have limited functionality or partial outages. All CallHarbor direct/retail endpoints are configured for failover, this statement only affects private label partners.

Again this upgrade is not expected to be service impacting in anyway.
Posted Jul 03, 2019 - 11:14 EDT