We will be performing a network change / test that may affect our Southfield voice platform services. Phone service will fail-over to our Atlanta location during this time. If you are a partner of CallHarbor ensure that your phones are properly configured for failover either with Auto Provisioning or manually configuring SRV / Failover outbound proxies. Direct CallHarbor customers are configured for failover already and will not need to perform any changes during this window.
For portal access during this time please utilize: https://nscore1atl.myvoicelink.com
All functionality will remain during this window through Atlanta, we do not expect this outage to last more than one hour.
If you have an emergency please call 313.263.3663 for assistance by choosing our support option.